I brought my car to the dealership recently to have some work done. While the service department — interesting they’re called “service” and not “mechanics,” signaling (or suggesting?) perhaps a higher level of expertise — was working on my car, I started checking out some of the cars in the showroom. As I started eyeing the car I hope to get in a few years, I expected to be interrupted by a salesperson who would come running over to try and sell me on the car. Continue reading “When You Don’t Look the Part”